Related Products

What is It?

Related products let you offer additional options to customers during checkout. This helps increase average order value and improve the shopping experience.

Use Cases

Service-Based Businesses

Auto Repair: Basic repair + oil change / engine diagnostics
Barbershop: Haircut + beard care / facial mask

Food & Beverage

Burger Joint: Burger + fries / sauce / drink
Coffee Shop: Americano + syrup / dessert / extra espresso shot

Educational Courses

Online Courses: One-week course + personal consultation
Masterclasses: Webinar participation + recording / course materials

Digital Products & Services

Graphic Design: Logo creation + animation / brand identity
Freelance Services: Article writing + SEO optimization

How to Set Up

Step 1: Enable the Feature

Go to your store settings
Navigate to Premium → Product Attributes
Activate Related Products

Once enabled, two tables appear in the CRM:

Options for Products — Specific additional products/services
Category Options — Grouping related products

Step 2: Configure Options for Products

Create specific additional product options:

What to specify:

Name — e.g., “Animation”, “Gift Wrapping”
Price — Additional cost (e.g., $20)
Image — Optional, for visual appeal

Step 3: Configure Category Options

Link options to specific products:

What to specify:

Category Name — e.g., “Content Type”, “Additional Services”
Number of Available Options — How many options customers can select
Mandatory Selection — Whether options are required
Linked Products — Which products can have these options
Select Options — Add previously created options

How It Looks for Customers

When placing an order, customers see:

Standard product option — Often free or base price
Additional options — With extra cost clearly shown

Benefits

✅ Higher sales — Customers buy more per order
✅ Better discovery — Products they might like
✅ Cross-selling — Complementary items highlighted
✅ Flexible pricing — Tiered offerings
✅ Customized experience — Tailored to customer needs